Privacy Policy
Last Updated: September 4, 2026At Collab AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
Information We Collect
When you contact us through our website, we collect:
- Your name and email address
- Your dealership or company name
- Your CRM platform and lead volume information (if provided)
- Any other information you choose to provide
Our AI Chat Assistant
Our website includes an AI chat assistant ("Blake"). If you use it, we collect and store the messages you send, along with the pages you viewed and a session identifier, so the assistant can hold a coherent conversation and so our team can follow up on your questions. Conversations are retained for a limited period and are not sold or shared with third parties for marketing.
Please don't share sensitive information — customer records, payment details, passwords, or personal data about third parties — in the chat. If you'd rather not use it, you can close the assistant at any time, or reach us by email instead.
Analytics and Advertising
We use Google Analytics and Google Tag Manager to understand how visitors use our site. We also record which advertisement or campaign referred you (via UTM parameters) so we can measure what's working. We do not send your name, email address, phone number, or the contents of your chat messages to these analytics services.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries about Collab AI
- Provide you with information about our platform and services
- Send you updates about our product launch (only if you've requested to be notified)
- Improve our services and user experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who help us operate our website and business (e.g., email services, hosting)
- Legal authorities if required by law or to protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our website contact form.